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Support

Contact

Questions, bug reports or feedback? Email gabrieldvg1@gmail.com.

You can also write to us from the app: go to Settings → Get in touch.

We usually reply within a few days.

Frequently Asked Questions

How do I restore my purchases?

Open Settings → Kanji Bundles → Restore Purchases. Purchases are tied to the Apple account used to buy them, so make sure you're signed in with that account.

I bought a bundle but it's still locked.

Wait a moment and make sure you're online, then tap Restore Purchases.

How do I get a refund?

Purchases are processed by Apple, so refunds are requested from Apple at reportaproblem.apple.com.

Is my progress saved to an account or synced between devices?

No. There is no account; your progress is stored only on your device. Uninstalling the app deletes it, and it does not sync between devices.

What's free?

20 N5 kanji are free. The rest are one-time purchases by level: N5 + N4, N3, N2, and N1 (N1 also includes kanji outside the JLPT levels). There is no subscription.